Less chasing. More doing.
Inquiry management & workflow automation
We connect repetitive steps across your tools so you do not have to copy information manually. We start with one clear workflow, with a staff handover when needed.
An everyday example
For example: a customer submits a form, the inquiry is saved in a register and the team is notified to review it. Prices, payments and appointments are not confirmed automatically without agreed rules and permissions.
What will you receive?
A mapped process, one agreed workflow, duplicate and failure checks and notifications, plus operating and stop instructions. We first check that your tools support the required connection.
Technical details and scope boundaries
We define the data source and destination, fields, permissions, usage limits and error handling. WhatsApp API, an AI assistant and tool subscriptions are not automatically included; they are specified in the quote.
A scoped workflow connecting a form, request register and team notification, with tested exceptions and a human handover.
What is included?
- ✓ Workflow mapping and least-privilege access
- ✓ One clearly scoped connected workflow
- ✓ Duplicate, failure and notification checks
- ✓ Operating guide and a stop mechanism
- ✓ AI replies grounded in approved information when needed
Know the boundaries
WhatsApp Business setup starts at SAR 750 without API. A restricted AI assistant starts at SAR 3,490 after suitability review. Platform, messaging and usage fees are separate. We define the assistant’s topics, response boundaries and handover to your team.
Timing begins after receiving content and access and agreeing scope. Delivery includes 2 in-scope revision rounds and 30 days of implementation-defect fixes after handover. New features are quoted before work begins.
The terms, in plain language
You do not need the technical term to ask for help. Tell us what your customer should be able to do, and we will suggest a suitable solution.
- Landing page
- One page explains a specific service or offer and guides visitors to an action, such as contacting you or sending an inquiry. It may have several sections as you scroll, but these are not separate pages.
- Business website
- Several pages introduce your business, services and contact options, such as Home, About and Services. A checkout or store is included only if explicitly agreed.
- Domain & hosting
- The domain is your address, such as example.com. Hosting runs the website so people can open it. They have operating and renewal costs; our calculator includes year one and shows renewal separately.
- Search engine optimisation (SEO)
- Organising titles, content and links to help search engines understand your pages. It does not guarantee a first-place ranking or a set number of visits or sales.
- WhatsApp Business setup or automated replies?
- Basic setup organises the business profile, greeting and quick replies; a staff member usually selects a quick reply. Replies connected to other systems or an AI assistant need a separate integration and may incur messaging and usage fees.
- Appointment request or confirmed booking?
- A request form collects a preferred time for the team to review. A booking system checks availability and follows agreed confirmation and cancellation rules. Live booking is an addition priced to your needs.
- A controlled AI assistant
- An assistant answers from business information you approve and hands unknown questions to a person. It operates within the information and permissions agreed with you, while your team retains financial decisions. Suitability, fees and boundaries are assessed first.